*30-Day Money-Back Guarantee for Salon Partners/Owners*

*1. Guarantee Scope:
-Emiliv Professional extends a 30-day money-back guarantee to all salon partners and owners for products purchased through our     online sales funnel. This guarantee period starts from the date of purchase.

*2. Eligibility Criteria:
- Products must be returned in their original condition, unopened, and with all seals intact.
- Items must include all original packaging, accessories, and any promotional items.

*3. Return Procedure:
- To initiate a return, salon partners/owners must contact our customer support within the 30-day period.
- Detailed instructions for the return process, including shipping information, will be provided upon contact.

*4. Proof of Purchase:
A valid receipt or proof of purchase is mandatory for processing any returns.

 *5. Refund Processing:
Upon receipt and verification of the product's condition, a full refund will be processed to the original payment method.
- Please allow up to 10-15 business days for the refund transaction to complete.

*6. Shipping and Handling:
- Return shipping costs will be the responsibility of the salon partner/owner.
- Original shipping and handling charges are non-refundable unless the return is due to an error on our part.

 *7. Exclusions:
- Custom or personalized orders are non-refundable.
- Products bought on clearance or during special sale events may not be eligible for this guarantee.

 8. Support Contact:
- For return initiation or any queries, please contact [info@emiliv.com].

 *9. Policy Amendment:
- Emiliv Professional reserves the right to modify or terminate this guarantee policy at any time. However, the policy in force at the time of your purchase will govern your purchase.